A New Era: WisePay's Payer Onboarding Experience Revolutionized

A New Era: WisePay's Payer Onboarding Experience Revolutionized
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JUST IN: WisePay unveils a brand-new Payer Onboarding Experience for empowering your customers with an effortlessly seamless payment journey - no hand-holding needed! 

After months in production, we're here to unveil an all-new Payer Onboarding Experience for WisePay users; a simple, intuitive user experience bound to remove any roadblocks reluctant payers had previously encountered. This new experience encourages a brighter future for seamless, end-to-end payments (so you get paid on time, every time). 

With our new Payer Onboarding Experience, you're invited to embark on a transformative journey, all the way from streamlined onboarding through to hassle-free payments. 

A seamless user interface, and a sleek merchant-branded screen

Wave farewell to fragmented payer experiences! The former onboarding process was cumbersome and somewhat unintuitive, leading to payer hesitation; placing the burden of manual invoicing on merchants. Frustrated by the inadequate user experience, many merchants find themselves completing the registration process on behalf of their customers or creating step-by-step guides.

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With this integrated and user-friendly experience, our Product team is confident that WisePay will boost payment efficiency for everyone.

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I'm driven by the passion to deliver a delightful user experience to our customers. By ensuring the journey is not only easy but genuinely pleasant for our customers' customers, we contribute to reducing the friction in the payment process. Our goal is to expedite payments for our customers, enabling them to receive what they've earned even faster.

- Justine, Product Manager
WisePay


A realm of payment excellence with simplified onboarding

Step into the world of ease with WisePay's intuitive onboarding, enabling customers to effortlessly save payment methods and adopt Automatic Payments. Our new Payment Onboarding Experience reflects this simplicity, ensuring smooth online invoice transactions. No more confusion or frustration – just a pleasant, straightforward experience from beginning to end. WisePay turns complexity into simplicity, empowering both you and your customers.

White-labeling, and a straightforward two-step process forpoe-1-blog-payer-view (1) your customers

Our straightforward two-step process allows your customers to first save a payment method, then agree to automatic Terms & Conditions. After this, you're able to assign them to the appropriate billing term if automatic payments are part of their agreement with you.

And of course, it's now white-labeled! So it looks and feels like your customers have entered into a space true to your very own brand. 

The new WisePay Payer Onboarding Experience has streamlined the way we onboard new clients to Xyber Solutions. This method not only reduces time and increases efficiency, but it also ensures all information captured is stored safely and securely on the new platform. I highly recommend that any MSPs looking to streamline client payment solutions reach out and have a chat!

- Jay Wong, Managing Director
Xyber Solutions

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How do I get started? 

For existing partners, please refer to the following article via ConnectWise University, Onboard Your Customers to WisePay, for your simple run-through including further information. 

If you're yet to embrace WisePay,* schedule a consultation with our payment experts today and learn how WisePay can benefit your business.


*Please note:
WisePay is currently available for businesses based in the United States, Canada, Australia, and New Zealand, with major plans to expand into new markets very soon! Your customers, however, may be based anywhere in the world when making a payment using any one of the credit card types you support through WisePay.

 

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